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Rules for Point Card Usage

  1. Membership Qualification

    1. All patrons of IZAKAYA ICHIBAN Malaysia can apply for this Point Card.

    2. Kindly fill in the Membership Application form and submit to the restaurant counter staff.

    3. The card will be issued under the name of the applicant. Usage is restricted to the applicant and his/her family members only.

  2. Point Usage and Privileges

    1. This card is only valid in IZAKAYA ICHIBAN Malaysia.

    2. 1 point is awarded for every RM20 spent at our restaurant (service and tax amounts not included; fractions are rounded down).

    3. After accumulated 30 points, value of RM30 voucher will be given. After accumulated 50 points, value of RM50 voucher will be given. After accumulated 100 points, value of RM100 voucher or 1 bottle of Shochu (Hakata Kojyoro, value of RM130) will be given.

    4. Voucher is not refundable and balance change is also not refundable when use of voucher. Voucher without Authorized signature and date is invalid. The term of validity is 3 months from the issued date.

    5. Please inform our staff if you have forgotten to bring along your card. In such case, we will put a stamp on your receipt for point crediting purposes on your next visit.

    6. This card can be used with other vouchers. However, points will only be given for the actual amount paid in cash/credit card.

    7. Points accumulated are not transferable and cannot be exchanged for cash.
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  3. Loss and Re-issue of Card

    1. Kindly inform our staff if your card has been misplaced or stolen.

    2. Points accumulated in the lost card will be forfeited. The restaurant shall not be held responsible for points forfeited.

    3. Please fill up Membership Application Form should you wish to re-apply for membership. A fresh card will be issued.

  4. Change of Particulars

    1. Please inform our staff when there is a change in your particulars, eg. Address, Contact, etc.

  5. Withdrawal and Termination of Membership

    1. Kindly inform and return the card to the counter staff should you wish to withdraw your membership. Remaining points on the card will be forfeited.

    2. Your membership will be terminated if you violate any of the rules stated above or should there be any misuse of points. Remaining points on the card will be forfeited. The card has to be returned to the restaurant.

  6. DM, Email, Pamphlets, Printed Materials, etc.

    1. As a privileged customer, the restaurant shall, from time to time, send you promotional materials via various marketing channels.

  7. Amendment to Regulations

    1. The Restaurant Management reserves the right to amend the membership regulations, to stop or end any service without prior notification.